When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, date of birth, or other details to help you with your experience. We may also collect notes from any conversations we may have with you regarding an order, complaint or enquiry.
If you use social media to contact or interact with us, your user name or contact details may be collected in order to help us respond to you.
We collect information from you when you register for an account on our website, place an order whether as a guest or member, subscribe to newsletters, respond to a survey, contact us by any method of communication including on social media, or enter information on any of our websites
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication or surf the website in the following ways:
Our company has lawful grounds on which to collect and process your personal data for a number of reasons. These include;
To fulfil our contractual obligations – i.e. When you place an order with us for home delivery, we will collect your address and contact details and provide them to our trusted couriers, in order to deliver your purchase successfully.
Please note: Your parcel will be distributed with any one of following companies dependant on it's weight and delivery location: Royal Mail, UK Mail, Parcelforce, DPD, DHL
Customer consent – Under some circumstances, we can collect and process your data with your consent. (i.e. If you choose to receive our promotional emails or newsletters.)
Legal compliance - We may need to collect and process your data for legal reasons. i.e. If we believe a person to be involved in fraud or any other criminal activity directly affecting HyperMoto.co.uk, their details may be passed on to law enforcement.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All card transactions are processed through a gateway provider and are not stored or processed on our servers.
Cookies are small files containing text, that a site or its service provider transfers to your computer through your Web browser. They then enable the systems of the site or service provider to recognise your browser, and capture and remember certain information.
Set by us here at HyperMoto.co.uk, these cannot be turned off as they are essential to the functioning of our website, and in most cases cannot identify a user personally.
We use these cookies to:
To change your preferences for cookies, you can use the toggle at the bottom of the page.
You can also control cookies through your browser settings. Since every browser is different, please consult your browsers documentation to learn the correct way to modify your cookies.
In order to provide a good service to our customers, we sometimes share your personal data with trusted third parties.
I.e. Delivery couriers, IT companies who may support our websites and business systems. Or, based on your consent, marketing communications companies such as MailChimp who facilitate the email distribution of our promotional newsletters and offers.
We work closely with these companies and only provide the information required in order for the specific task requested of them to be carried out efficiently.
We do not sell, trade, or otherwise transfer your personal data to outside parties for any reason than our legitimate interest in conducting our business, or serving our users. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Please see below for information on your rights over the personal data we collect;
You can opt out of our newsletters and marketing emails at any time by: